Assessing Google Classroom's Effectiveness in Communication Skills

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Renas Asaad

Abstract

Abstract. This study delves into the effectiveness of Google Classroom in enhancing academic 
performance among first-year engineering students in a communication skills course. Rooted in 
the Technological Pedagogical Content Knowledge (TPACK) model and the Diffusion of 
Innovations theory, the research tests two hypotheses regarding the impacts of technology use 
and the instructor factor on student outcomes. With a sample of 356 students, the analysis 
employs t-tests and regression analysis to compare performance between students using Google 
Classroom and traditional teaching methods. The results reveal no significant difference in 
performance between the two groups, suggesting that integrating Google Classroom does not 
inherently enhance academic outcomes. However, marginal effects of instructor involvement 
were observed, underscoring the intricate interplay of human and technological factors in 
educational settings. The implications of these findings are significant, as they provide a nuanced 
understanding of the role of technology in education and the importance of effective instructor 
engagement. Future research should examine technology's role across diverse disciplines and the 
dynamics of instructor-student interactions within technology-enhanced environments.

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